Last Updated: October 2025
Registered Company Name: Dog is Good, LLC
Registered Business Address: 10531 Humbolt St., Los Alamitos, CA 90720
Email: info@dogisgood.com

Dog is Good respects your privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect, how we use that information, with whom we share it, and the choices you have regarding our use of the information. It also outlines the measures we take to protect your data and how you can contact us about our privacy practices.

This Privacy Policy applies to personal information collected through dogisgood.com, any website, mobile application, or document linking to this Privacy Policy, and our online stores selling Dog is Good products. Unless otherwise stated, information collected by third-party retailers selling Dog is Good products is not shared with us and is not covered by this Privacy Policy.

Information We Collect

We collect personal information to help us serve you better and to operate efficiently. This includes your name, address, email address, and phone number; device information such as your IP address or browser type; demographic details such as age and gender where applicable; and information about your purchases, returns, and product preferences. When you make a purchase, we collect your payment method, billing and shipping addresses, and payment card details. We also collect information about your online activity, such as pages you visit, searches you perform, and how you interact with our emails and advertisements. Additionally, we collect the content you share with us, including reviews, comments, and photos. We may also create insights based on your interactions to better understand your preferences and improve your experience.

How We Collect Information

We collect information directly from you when you make a purchase, create an account, contact us with questions, sign up for emails, or participate in surveys or promotions. We also collect information automatically through cookies and similar technologies that help us understand how visitors use our website and how we can make improvements. Information may also come from social media platforms such as Facebook, Instagram, TikTok, Pinterest, and YouTube when you engage with us on those platforms or use your social media credentials to log in to our website.

What Do We Do With Your Information?

We use the information we collect to provide and deliver products and services, process and fulfill orders, and communicate with you about your purchases or inquiries. We may also use your information to improve our products, website, and customer experience; to send you marketing communications about our products, promotions, and events; and to manage contests or surveys. In addition, we use information for analytics, internal business operations, fraud prevention, and to comply with applicable laws and regulations.

Information We Share

We may share your personal information with trusted service providers who help us operate our business. These may include companies that process payments, fulfill orders, host our website, provide analytics, or assist with marketing and advertising. We require these service providers to use your information only to perform services on our behalf and to protect it in accordance with applicable laws. We may also share information if required by law or to protect our rights, as part of a business transaction such as a merger or sale, or with your consent. We do not sell your personal information.

Your Rights and Choices

You have the right to request access to, correction, or deletion of your personal information, subject to applicable law. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us at info@dogisgood.com If you wish to stop receiving text messages, you can reply “STOP” to any message or email us with your request. You can also manage your cookie preferences within your browser settings.

ACCESSING, UPDATING, AND MODIFYING PERSONAL INFORMATION
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections. 

EMAIL OPT-OUT
You can opt-out of receiving marketing communications by email by following the instructions within the emails you receive from us or by contacting us through our PRIVACY REQUEST PORTAL. Please note that if you opt-out from email communications, we may still send you transactional or operational emails. Examples of transactional or operational emails include, purchase or shipping confirmations, password resets, profile updates or other account related messages.

TEXT MESSAGE OPT-OUT
You can opt-out of receiving text messages from us by replying STOP to the text message you receive from us or making a request through our PRIVACY REQUEST PORTAL. Please note that this will only opt you out of the specific text messaging program associated with that number.

Cookies, Targeted Advertising and Analytics

We use cookies and similar technologies to provide a better browsing experience, remember your preferences, and deliver relevant advertisements. We may work with advertising and analytics partners such as Google and Meta to help us understand website usage and measure the effectiveness of our marketing.

COOKIES
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our website, including performance cookies, functional cookies and targeting cookies. 

We use the following types of cookies in our website:

Strictly Necessary Cookies:  These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies:  These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies:  These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.  If you do not allow these cookies then some or all of these services may not function properly.

Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.

TARGETED ADVERTISING
We may work with third party advertising companies (such as advertising networks) to serve advertisements for us. These advertising companies may use cookies and other technologies to collect device identifiers, online or network activity information, commercial information, or inferences, such as information about the websites you visit over time and the advertisements you click on, in order to deliver advertisements that are targeted to you. You can opt-out of this form of targeted advertising from the companies we work with by changing your COOKIES SETTINGS. Please note that even if you opt-out of this form of targeted advertising, you may still see ads from us, but the ads will not be targeted based on behavioral information about you. To learn more about this type of advertising in general, visit the Digital Advertising Alliance at WWW.ABOUTADS.INFO/CHOICES or the Network Advertising Initiative at WWW.NETWORKADVERTISING.ORG/CHOICES.

We also work with third-party platforms, including platforms operated by social networks, such as Google, and Facebook, to show you advertisements or measure the effectiveness of our advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms. You also can request that we refrain from using your personal information in this way by contacting us through our PRIVACY REQUEST PORTAL.

DO NOT TRACK AND ADVERTISING ACROSS DIFFERENT WEBSITES
We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms. Third parties that have content or services on our website, such as a social feature, an analytics service, or an advertising network partner, may obtain information about your browsing or usage habits. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit HTTP://ALLABOUNTDNT.COM.

ANALYTICS SERVICES
We may use analytics services, such as Google Analytics, on our website, our social media pages, or our mobile applications to help us evaluate and analyze how visitors use these platforms. For specific details on how Google collects and uses information on our website, social media pages, or mobile applications, please visit: HOW GOOGLE USES DATA.

INTERNATIONAL TRANSFERS

We may transfer the personal information we have about you to countries other than the country in which the information was originally collected, and your personal information may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence, and your personal information will be subject to applicable foreign laws. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Policy.

Children’s Privacy

This website is not intended for or directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the website. If we become aware that a child under the age of thirteen has provided us with personal information, we will delete the information from our records.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your residence. When we do so, we take appropriate steps to protect your information in accordance with this Privacy Policy.

How We Protect Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.

Links to Other Websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our privacy practices and indicate at the top of the Privacy Policy when it was most recently updated.