Shipping policy

Shipping and Fulfillment (Retail Customers)

Most retail orders ship within three to five business days, excluding weekends and holidays. During high-volume seasons, such as the holidays, processing times may be slightly longer.

Shipping rates and methods are displayed at checkout. Once your order ships, you will receive a tracking number by email. Dog is Good is not responsible for delays caused by carriers, nor for packages lost or stolen after confirmed delivery.

International orders may incur customs duties or taxes, which are the responsibility of the customer.